Privacy Policy - Garden Clearance Thornton Heath

At Garden Clearance Thornton Heath, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and address.
Usage Data: Information on how you access and navigate our services.
Cookies and Tracking Technologies: Data collected through cookies to enhance your browsing experience.

How We Use Your Information

Your information is used for the following purposes:

Service Provision: To provide and maintain our garden clearance services.
Communication: To respond to inquiries, send updates, and provide customer support.
Improvement: To analyze usage patterns and improve our services.
Marketing: With your consent, to send promotional materials and offers.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given explicit consent for us to process your personal data for specific purposes.
Contractual Necessity: To fulfill our obligations under the service agreement with you.
Legal Obligations: To comply with legal requirements and regulatory obligations.
Legitimate Interests: For our legitimate business interests, such as improving our services.

Sharing Your Information

We may share your information with trusted third parties under the following circumstances:

Service Providers: Third-party vendors who assist us in delivering our services.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption: Securing data during transmission and storage.
Access Control: Restricting access to personal data to authorized personnel only.
Regular Audits: Conducting audits and assessments to identify and mitigate security risks.

Data Retention

Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and customize our services accordingly.

Essential Cookies: Necessary for the operation of our website.
Analytical Cookies: Used to analyze website traffic and performance.
Functional Cookies: Help remember your preferences and settings.

You can control the use of cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: The right to request access to your personal data.
Correction: The right to rectify inaccurate or incomplete data.
Erasure: The right to request the deletion of your personal data.
Restriction: The right to limit the processing of your data.
Data Portability: The right to receive your data in a structured format.
Objection: The right to object to certain processing activities.

To exercise these rights, please contact us using the information provided in our service terms.

Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our services.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

International Data Transfers

If you are accessing our services from outside the United Kingdom, please be aware that your personal data may be transferred to, stored, and processed in the UK and other countries where our servers are located. We ensure that such transfers comply with applicable data protection laws to protect your information.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with privacy laws. The DPO is responsible for managing data protection activities and addressing any privacy concerns you may have.

Automated Decision-Making

Our services may involve automated decision-making processes, such as sorting and categorizing information to enhance user experience. These processes are designed to improve our services and are not used to make decisions that have significant effects on you without your input.

Consent

By using our services, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Grievance Redressal

If you have any concerns or complaints about our handling of your personal data, we encourage you to contact our DPO. We are committed to resolving any issues promptly and effectively.

Additional Information

For any additional questions or clarifications regarding this Privacy Policy, please refer to our detailed service terms and conditions.